Raksha, recently concluded her postgraduate diploma in hospitality program and shares some of her top job-hunting tips for the hospitality sector.
Hello again! It has been 3 months since I left the cocoon of Les Roches International School of Hotel Management, Bluche, and entered the growing young workforce of hospitality graduates.
RECAP OF THE SPRING SEMESTER
The last five months have been challenging and gratifying. I was elected the assistant class delegate; won a prize for academic excellence in my roster of 70 students and was part of a successful 100-guest banquet event led by fellow blogger Christina Heow. It was stimulating to learn revenue and yield strategies and entrepreneurial project management tactics required to really run a fully-fledged hotel property. I slowly became immune to the lengthy service practical days and more confident in my hospitality skills. Besides that, this semester I had the chance to visit
It is a daunting feeling to leave school to the unknown abyss called “real life”. I bid farewell to my friends and mentors, more ready to enter the hospitality industry then August last year.
Besides our chaotic semester, our batch of post graduate diploma students were looking for internships and direct-entry jobs. We received amazing support from our career services department led by Mr. Matthieu Mioche. Whether it be a pep talk or personal calls to HR managers, he was our beacon of hope! He also specialized in the Middle East region, which has an exponentially growing hospitality industry.
Our career services team this year alone brought in more than 20 different companies to visit us and interview the postgraduate students. Some of the companies that visited us included Rotana, Hyatt, IHG, Hilton, Four Seasons and Shangri- La. The company visits gave us a chance to learn about different corporate cultures and network with HR managers from across the globe.
We soon realized that the most important factor that differentiated one candidate from the next was personality and the “appearance” of it. Les Roches also provided support to our post graduate diploma students with that, by bringing in Mrs. Lana Gillian, Founder and Training Director of the BE Professional Training Group. She is a specialist speaker and trainer. Together both the career department and Mrs. Gillian gave some great job hunting advice tips that I would like to share below to all my fellow young hospitality graduates.
TOP 5 TIPS FOR JOB HUNTING IN THE HOSPITALITY SECTOR
- Suit up, online– Personal appearance is something hospitality schools spend weeks drilling into our routine. We never forget to wear a suit or our name tags (mostly). Similarly, your online profile and appearance is equally important to help you get shortlisted. Google yourself and see where you stand. Does your name pop up with some of your accomplishments or Linkedin account?
- Consistency is king – Make sure your formatting is consistent on your CV, Linkedin, hotel career websites. Does your school logo appear on Linkedin? Is it consistently showing throughout the page?
- “By failing to prepare, you are preparing to fail”– said Abraham Lincoln and this definitely applies to interviews. The one time I didn’t research, like Murphy’s law, the interviewer asked me questions I would have known the answer to if I had spent time to truly understand their needs.
- Smile on the phone – People can hear you smile when you are on a phone interview. It creates a positive optimistic vibe about you subconsciously in the listeners mind.
- Be courteous and humble – We are in the hospitality industry, being humble yet confident is crucial. Whenever you have an interview at a hotel property, acknowledge and be nice to everyone, from the valet to the GM. It signifies respect for our work and industry as well as the long hours our colleagues invest into their work.