5 years ago |
Alumni, Hospitality Industry |
Guest service is the one thing that distinguishes a hotel from a luxury hotel. Service is the most important component in creating loyalty and long lasting memories for our guests. So I am
6 years ago |
Hospitality Industry |
by Les Roches
Guest Speaker: John Ludlow, Senior Vice President Global Risk Management at InterContinental Hotels Group (IHG) In this second volume of the Leadership Series, John Ludlow will address the
Guest Speaker: Malcolm Turner, former Vice President of Technical Services for Hyatt International In this first installment of the leadership series, Mr. Malcolm Turner joined the students
Les Roches news is always great news !
Try our newsletter for free !