Guest Speaker: Malcolm Turner, former Vice President of Technical Services for Hyatt International
In this first installment of the leadership series, Mr. Malcolm Turner joined the students of Les Roches to tell the story of the birth of a five-star hotel. As the former VP of Technical Services for Hyatt International, Mr. Turner has participated in more than his share of hotel openings. As a hotel grows from a hole in the ground to a towering monument, every step integrates different criteria such as safety, cost, comfort, and efficiency.
Building a hotel is not an easy task, and as Mr. Turner said, “what was the real story behind this long and eventful five years? Perhaps only hotel experts would care to know….even need to know! Indeed, they should!” Les Roches students wanted to know and through the discussion and Q&A session, they had the opportunity to discover what goes on behind the scenes of the world’s major hotel projects. If you want to know too, then check out this interview where Mr. Turner shares his insight into hospitality building trends.