2-minute video of John Stauss, Regional Vice President and General Manager of the Four Seasons Hotel Park Lane London.
If you were asked to list three qualities of a great leader in the hospitality sector, what would you choose?
John shares his thoughts – one of which are almost an ‘accident’ of birth, some of which you can acquire.
He’s someone who is qualified to talk about leadership. A graduate of hotel management school in Switzerland himself, his has enjoyed an international career highlighted by many hotel openings and in 2010 concluded a six-year project to transform the longest-serving Four Seasons property into its newest.
What do you think? Do you agree with what he says about the extra quality he adds in at the end – luck?
Let us know your thoughts!